Know what rent is due, what's landed, and what's late.

The payment is recorded as a partial. It settles the portion received and leaves the true remainder due, carried forward on Past Due until it's paid. Nothing is rounded up to "paid in full," and the shortfall is never written as a placeholder row before it actually happens.

Yes. Occupancy is recomputed live from your actual units, occupied versus total, across your whole portfolio. It isn't a figure you update by hand when something changes.

It's flagged automatically as the end date approaches. Once you've started the renewal conversation, mark it in progress and that unit's bar switches to Renewal pending until the new lease is signed. Nothing has to live in a separate note or spreadsheet.

No. Their unpaid back-rent stays attributed to them on the Past Due view even after they've left. A new tenant who moves into the same unit starts with a clean balance, and the two are never mixed together.

No. Only rent you've confirmed as received counts toward NOI and your other investment metrics. An expected or late amount is informational: it tells you what's outstanding, but it never inflates your numbers until it's actually marked received.

No. Short-term rentals report occupancy and revenue from individual bookings, using nightly rate, length of stay and gaps between reservations rather than monthly leases. They're tracked on their own short-term rental metrics instead of this rent board or the 12-month lease timeline.

As a percentage of what actually came in that month, never a flat charge and never a percentage of your whole rent roll. A 9% fee is 9% of the rent collected, shown on the same line as the gross amount, and the same math applies to a past-due balance's net-to-you figure.

Yes, for properties on the owner-statement model. Each month's remitted amount is checked against that same month's expected rent, never a summed total across several months, which can hide a real shortfall behind an average that looks fine. If a month comes up short, it's flagged on your Rent Roll and in your Inbox with a plain explanation, so a missing month of rent never stays buried inside a PDF.

No. Once a month is reconciled, the fee percentage shown for it is the rate that actually applied then, not whatever your live rate is today. Raise your manager's fee in August and July still reconciles at July's rate. For older months recorded before we started storing the rate, you'll see the fee amount without a percentage. We'd rather show you nothing than a number that doesn't match what you were actually charged.